Please see below for Terms and Conditions before booking a service.

Terms and Conditions

Booking with Kristen Marie & Co. means that you agree to the following:

• All clients are required to pay a 50% non-refundable deposit and understand that under no circumstances will this be returned

• Booking means the client understands that they can only carry the deposit over once and must reschedule 5 business days or more before their service

• Reschedules must be made within 2 weeks of current availability. If rescheduling is not possible within that time frame, the client must fully cancel the appointment and pay a new deposit to re-book. Clients must be willing go to any available esthetician.

• All clients agree to contact their esthetician via email (beauty@kristenmarieco.com) or text (NOT via social media) as soon as they can for any changes to the service

• Same-Day Cancellations or Arriving 20 minutes past your appointment time is considered a “no-show” and you will be charged the full amount of your service

• More than 5 minutes late to your wax appointment will have to pay a new deposit and reschedule

• All clients agree to communicate via text if they are running late and will still be required to pay for the service that was booked and will only given the remaining time of service.

• Policies still apply to clients with gift certificates

3 Days or Less Re-scheduling Policy

• 3 days prior or less you will be charged a 25% re-booking fee to reschedule

• Day prior reschedules (day prior cancellations) you will forfeit your deposit and will be required to pay a new deposit of 50% to reschedule

• Same day cancellations will be required to pay 100% of the service

Kristen Marie & Co. has the right to refuse service to anyone who does not adhere to these terms and conditions.